Microsoft · enterprise
Microsoft Dynamics 365 ERP (enterprise): Forrester TEI breakdown
Targets Dynamics 365 Finance & Operations (the enterprise-tier ERP, $210/user/mo Finance, $300/user/mo Finance Premium).
Cited 3-yr ROI
106%
Forrester TEI
Payback
17mo
NPV
$8.1M
3-year
TEI date
2024-03
Forrester study
Honesty signal · Anchor mid (realistic)
106% 3-year ROI is the realistic mid anchor for enterprise ERP. Microsoft is the only major ERP vendor publishing transparent list pricing (D365 BC at $80/$110, F&O at $210/$300 per user/month), which lets Forrester compose a defensible cost basis. Use as the realistic P50 anchor in the calculator.
Source
↗ https://tei.forrester.com/go/microsoft/Dynamics365ERP/Verified 2026-06-02. Authors: Sarah Peterson, Ekene Nisa (Forrester, vendor-commissioned). Verification status: primary-verified.
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