Sage · mid market
Sage Intacct: Forrester TEI breakdown
Core financial management. Aggressive ROI claims in marketing material; methodology should be inspected before use.
Cited 3-yr ROI
441%
Forrester TEI
Payback
—
NPV
$1.7M
3-year
TEI date
2023-06
Forrester study
Honesty signal · Inflated TEI — flagged
RED FLAG. The 441% headline 3-year ROI rests on an implausibly thin $387K 3-year cost stack. Either Sage Intacct customers genuinely deploy at that low cost (rare) or the cost-side assumptions were aggressive. We list this entry for completeness but explicitly recommend NOT using 441% in any procurement business case. Apply the Forrester 50% recapture rule and treat as a ~220% theoretical ceiling, not a procurement-grade number.
Source
↗ https://www.sage.com/en-gb/sage-business-cloud/intacct/forrester-tei/Verified 2026-06-02. Authors: Forrester (vendor-commissioned). Verification status: primary-verified.
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