Oracle · mid market
NetSuite: Forrester TEI breakdown
$999/mo base + $99-$199/user/mo (industry-reported, 2026). OneWorld $2K-$5K/mo. Acquired by Oracle 2016.
Cited 3-yr ROI
—
Not published
Payback
—
NPV
$1.9M
Benefits-PV only
TEI date
2017-12
Forrester study
Honesty signal · Stale (>4 years)
The NetSuite Forrester TEI is from December 2017 — 8.5 years stale at point of writing. The widely-cited 15% / 380% figures appear to be an infographic transcription artefact (or a non-standard ROI definition). Primary numbers are benefits $2.4M vs costs $500K — we publish the split, not a single ROI %.
Source
↗ https://www.netsuite.com/portal/resource/forrester-tei.shtmlVerified 2026-06-02. Authors: Forrester (vendor-commissioned). Verification status: stale.
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